Effective Date: July 6, 2026
Welcome to LaunchCloud Labs. These Terms and Conditions govern your access to and use of the services and platforms provided by LaunchCloud Labs, including the Delegate Institutional Routing Division (DIRD).
By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you may not use our services.
You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
By opting into the automated communication systems provided by LaunchCloud Labs and the Delegate Institutional Routing Division, you agree to the following terms:
Program Description: Users interact with our automated calling and routing systems to send and receive operational system alerts, transactional status updates, and interactive message relays.
Message Frequency: Message frequency varies based on user interaction, call routing volume, and active system tasks.
Cost: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
How to Opt-Out: You can cancel the SMS service at any time. Just text STOP to our phone number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
How to Get Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or contact our support team directly through our main portal.
All content, features, and functionality of our services are owned by LaunchCloud Labs and are protected by international copyright, trademark, and other intellectual property laws.
To the fullest extent permitted by law, LaunchCloud Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the services.
If you have any questions about these Terms, please contact us at support@launchcloudlabs.com.